| Subject |
Target |
Date |
Status |
| Business Principles |
Achieve 75% completion rate for Business Principles training |
Dec 2008 |
Not achieved |
| Marketplace |
Meet GSM Mobile Alliance URL filtering commitment |
Aug 2009 |
In progress |
| |
Partner with a stakeholder group in the area of child protection to conduct a campaign which ensures safe use of mobile phones by children |
Dec 2008 |
Achieved |
| |
Update the customer-facing accessibility information available on the O2 customer portal |
Dec 2008 |
Achieved |
| |
Continue to introduce ethical procurement risk assessment and management as part of standard procurement processes |
Dec 2008 |
Achieved |
| Environment |
Increase paperless billing: customer paperless billing by 51,750; business summary billing by 51,150 |
Dec 2008 |
Not achieved |
| |
Initiate a green project that will help our employees and our target audience become more environmentally friendly |
Dec 2008 |
In progress |
| |
Decrease electricity consumption by 5% in offices and call centres against the 2007 baseline |
Dec 2008 |
Achieved |
| |
Review waste management contract and increase our recycling rate from 70% to 75% |
Dec 2008 |
Not achieved |
| |
Handset recycling: collect 10,000 handsets with new recycling initiative |
Dec 2008 |
Not achieved |
| Workplace |
Be in the Top 10 companies to work for by December 2008 |
Dec 2008 |
Not achieved |
| |
Achieve 75 points in the Reflect O2 overall index |
Dec 2008 |
Achieved |
| Community |
Raise €50,000 for our charity of choice through internal fundraising events |
Dec 2008 |
Not achieved |
| |
Strive to help our local communities bridge the digital divide, particularly in disadvantaged communities |
Dec 2008 |
Achieved |
